Shipping Policy
At Nayantara, we take pride in delivering your favorite styles with care and efficiency. This Shipping Policy outlines how we process, handle, and deliver your orders.
1. Order Processing
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All confirmed orders are processed within 2–5 business days after payment verification.
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During peak seasons or sale periods, processing time may take slightly longer.
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Customized or pre-order items may require additional time, which will be communicated during purchase.
2. Domestic Shipping (India)
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We offer reliable shipping across India through trusted courier partners.
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Estimated delivery time: 5–8 business days after dispatch.
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Shipping charges (if applicable) will be displayed at checkout before payment.
3. International Shipping
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We ship worldwide. Delivery timelines vary depending on destination and customs clearance procedures.
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Estimated delivery time: 10–20 business days after dispatch.
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Customs duties or import taxes (if applicable) are the responsibility of the customer.
4. Tracking Information
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Once your order is shipped, you will receive an email or WhatsApp message with a tracking link.
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Please allow up to 24–48 hours for tracking updates to appear on the courier’s website.
5. Delays and Delivery Issues
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While we strive to ensure timely deliveries, delays caused by courier services, customs, or natural events are beyond our control.
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In case of an undelivered order, please contact us within 7 days of the estimated delivery date so we can assist you.
6. Address Accuracy
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Customers are responsible for providing accurate shipping details.
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We are not liable for delays or failed deliveries due to incorrect or incomplete addresses.
7. Damaged or Lost Packages
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If your package arrives damaged, please report it within 24 hours of receipt with clear photos.
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In case of a lost package, we will coordinate with the courier service for resolution or replacement.
8. Contact Us
For questions related to shipping or delivery, please reach out to our support team:
Email: [Insert your business email]
Phone/WhatsApp: +91 9999887298
Website: www.nayantara-371.myshopify.com